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INCIDENT RESPONSE PLAN

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The Incident Response Plan created by Joas Antonio provides a detailed framework for managing information security incidents within the company. The plan is designed to guide employees on how to identify, respond to, and resolve incidents effectively.

The document begins by outlining the purpose of the plan, which is to describe the requirements for dealing with information security incidents. It is targeted towards executive management and individuals responsible for protecting Joas Antonio Company Information Resources.

Key components of the plan include the establishment of an Incident Handling Team and an Incident Response Team, each with specific roles and responsibilities. The Incident Handling Team is responsible for promptly responding to incidents reported by employees and conducting initial investigations to determine the nature and severity of the incident.

The plan also details the incident notification and attribution flow, which describes the process employees should follow when identifying abnormal changes or indicators of an incident. Upon notification, the help desk personnel, experienced incident handlers, will conduct a preliminary analysis to validate the incident. If confirmed, the incident will be escalated to the Incident Response (IR) department for further analysis and validation.

Furthermore, the plan emphasizes the importance of incident communication, proper incident record-keeping, categorization, and prioritization. The Incident Manager plays a crucial role in overseeing major incidents and ensuring appropriate responses are initiated.

Additionally, the plan highlights the role of the Service Desk Analyst in managing IT changes related to incident resolution and initiating the Change Management process when necessary.

Overall, the Incident Response Plan by Joas Antonio provides a structured approach to incident management, ensuring a timely and effective response to information security incidents to safeguard the company’s assets and data.

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