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Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability – Source:sec.cloudapps.cisco.com

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Source: sec.cloudapps.cisco.com – Author: .

Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability

Medium

CVE-2025-20288

CWE-918

Summary

  • A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device.

    This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.

    Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

    This advisory is available at the following link:
    https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-ssrf-JSuDjeV

Affected Products

  • At the time of publication, this vulnerability affected Cisco Unified Intelligence Center, regardless of device configuration, including if it was being used as part of the following Cisco solutions:

    • Packaged Contact Center Enterprise (Packaged CCE)
    • Unified Contact Center Enterprise (Unified CCE)

    This vulnerability also affected Cisco Unified Contact Center Express (Unified CCX) because Cisco Unified CCX includes Cisco Unified Intelligence Center as part of its software bundle.

    For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

    Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.

    Cisco has confirmed that this vulnerability does not affect Cisco Finesse.

Workarounds

  • There are no workarounds that address this vulnerability.

Fixed Software

  • When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.

    In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

    Fixed Releases

    At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

    The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.

    Cisco Unified Intelligence Center Release First Fixed Release
    12.5 12.5(1) SU ES05
    12.6 12.6(2) ES05
    15 Not vulnerable.

    Cisco Unified CCX Release First Fixed Release
    12.5(1)SU3 and earlier Migrate to a fixed release.
    15 Not vulnerable.

    The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.

Exploitation and Public Announcements

  • The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Source

  • This vulnerability was found during the resolution of a Cisco TAC support case.

Cisco Security Vulnerability Policy

  • To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.

Related to This Advisory

URL

Revision History

  • Version Description Section Status Date
    1.0 Initial public release. Final 2025-JUL-16

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Original Post url: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-ssrf-JSuDjeV?vs_f=Cisco%20Security%20Advisory%26vs_cat=Security%20Intelligence%26vs_type=RSS%26vs_p=Cisco%20Unified%20Intelligence%20Center%20Server-Side%20Request%20Forgery%20Vulnerability%26vs_k=1

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