Cisco Unified Contact Center Enterprise Cloud Connect Insufficient Access Control Vulnerability – Source:sec.cloudapps.cisco.com

Medium

Summary

• A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device.

  This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

  Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

  This advisory is available at the following link:
  https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8

Affected Products

• At the time of publication, this vulnerability affected Cisco Unified CCE Cloud Connect, regardless of device configuration.

  For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

  Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.

Workarounds

• There are no workarounds that address this vulnerability.

Fixed Software

• When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.

  In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

  Fixed Releases

  At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

  The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.

  Cisco Unified CCE Cloud Connect Release	First Fixed Release
  12.6.1 and earlier	Not vulnerable.
  12.6.2	Migrate to a fixed release.
  15.0.1	Not vulnerable.

  The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.

Exploitation and Public Announcements

• The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Source

• This vulnerability was found during the resolution of a Cisco TAC support case.

Cisco Security Vulnerability Policy

• To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.

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Related to This Advisory

URL

• https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8

Revision History

• Version	Description	Section	Status	Date
  1.0	Initial public release.	–	Final	2025-MAY-21

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