When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Fixed Releases
At the time of publication, the release information in the following tables was accurate. See the Details section in the bug IDs at the top of this advisory for the most complete and current information.
The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerabilities that are described in this advisory and which release included the fix for these vulnerabilities.
Desk Phone 9800 Series
Cisco Multiplatform Firmware Release |
First Fixed Release |
3.1(1) |
3.2(1) |
3.1(1)SR1 |
3.2(1) |
IP Phone 6800, 7800, and 8800 Series
Cisco Multiplatform Firmware Release |
First Fixed Release |
12.0.5SR1 |
12.0.6 |
Video Phone 8875
Cisco Multiplatform Firmware Release |
First Fixed Release |
2.3(1)SR1 and earlier |
Migrate to a fixed release. |
3.2(1) |
Not vulnerable. |
Cisco IP Conference Phone 8831 with Multiplatform Firmware
The Cisco IP Conference Phone 8831 with Multiplatform Firmware is past its date for End of Software Maintenance Releases. For this reason, Cisco has not released and will not release software updates to address the vulnerabilities that are described in this advisory. Customers are advised to refer to the end-of-life notice for this product:
End-of-Sale and End-of-Life Announcement for the Cisco IP Conference Phone 8831 for Multiplatform Phones and Accessories
The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.