Source: www.govinfosecurity.com – Author:
Email Security & Protection , Fraud Management & Cybercrime , Open XDR
Barracuda’s Siroui Mushegian on Building Resilient Solutions Through Collaboration Tom Field (SecurityEditor) • December 5, 2024
Barracuda uses artificial intelligence and strong partnerships to deliver comprehensive cybersecurity solutions. Its decade-long partnership with AWS strengthens its offerings in three ways: The company builds products on AWS infrastructure, sells them through AWS Marketplace and uses AWS for internal systems.
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This approach supports seamless integration of technology and business systems, said Siroui Mushegian, chief information officer at Barracuda.
As “customer zero,” Mushegian ensures direct product use to refine the tools. This hands-on approach enables her team to identify potential challenges and relay real-time feedback to product engineers before products reach the broader market. This helps improve usability and functionality, she said.
Hands-on experience with AI tools is essential for maximizing their potential. “Every product out there has a bit of AI in it, and I want to understand it,” she said.
In this video interview with Information Security Media Group at AWS re:Invent 2024, Mushegian also discussed:
- How Barracuda supports organizations of all sizes with tools such as email protection, network defense, and extended detection and response;
- How Mushegian prioritizes innovative, customer-focused practices to navigate the complex cybersecurity landscape;
- Advice for aspiring CIOs.
Mushegian’s focus areas include infrastructure and operations including cloud-based and on-premises assets, business operations, enterprise applications, technology solutions, program delivery, IT customer experience, event logistics, technology training, end-user technologies, media services, broadcast post-production technologies, broadcast workflows, digital archives and cybersecurity. Prior to Barracuda, she served as vice president of IT at BlackLine and previously supported organizations across multiple industries.
Original Post URL: https://www.govinfosecurity.com/ai-customer-zero-practices-for-enhanced-usability-a-26977
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