Cisco Unified Contact Center Express Editor Remote Code Execution Vulnerability – Source:sec.cloudapps.cisco.com

Medium

Summary

• A vulnerability in the file opening process of Cisco Unified Contact Center Express (Unified CCX) Editor could allow an unauthenticated attacker to execute arbitrary code on an affected device.

  This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by persuading an authenticated, local user to open a crafted .aef file. A successful exploit could allow the attacker to execute arbitrary code on the host that is running the editor application with the privileges of the user who launched it.

  Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

  This advisory is available at the following link:
  https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-editor-rce-ezyYZte8

Affected Products

• At the time of publication, this vulnerability affected Cisco Unified CCX Editor.

  For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

  Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.

Workarounds

• There are no workarounds that address this vulnerability.

Fixed Software

• When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.

  In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

  Fixed Releases

  At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.

  The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.

  Cisco Unified CCX Release	First Fixed Release
  Earlier than 15.0	Migrate to a fixed release.
  15.0	15.0(1)

  Note: Cisco Unified CCX Editor is bundled inside Cisco Unified CCX software.

  The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.

Exploitation and Public Announcements

• The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Source

• Cisco would like to thank Antonin B. from NATO Cyber Security Centre (NCSC) for reporting this vulnerability.

Cisco Security Vulnerability Policy

• To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.

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Related to This Advisory

URL

• https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-editor-rce-ezyYZte8

Revision History

• Version	Description	Section	Status	Date
  1.0	Initial public release.	–	Final	2025-JUN-04

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